Frequently asked questions

What is the US Agent Training Course (USATC)?

The USATC is specifically for education agents counselling students from other countries wishing to study in the US at any level (from elementary to post-graduate) and in any program.

The course is available online and is delivered free of charge. Agents taking it can enjoy its self-paced format; they can study one section at a time and progress through the course as it suits them. Once they feel confident with the course material, they can take the USATC examination that is available online through the USATC website, at all ICEF workshops, and when advertised at related international education events. If agents complete the examination successfully, they will be identified by ICEF as a USCG on the ICEF website.

Why should agents take the USATC?

The US is the most attractive study destination in the world, and therefore is a natural area of focus for many agents. Part of the reason the US is so popular is its commitment to standards within its education sector and its rigorous oversight of the stakeholders within it. Agents who wish to be successful in working with both American education institutions and international students will find success when working with the most knowledge, depth of resources and with a commitment to excellence, a foundation of the systems of education in the US. Completing the USATC is an important component of agents being viewed in a positive light by US institutions and international students.

What recognition do agents receive upon passing the USATC examination?

Educational agencies with staff who have passed the USATC will have their names listed in the US Course Graduate section on the ICEF website. This does not mean they have authorisation, endorsement, or accreditation by any US based entity or organization, but it does mean that students and institutions the world over will see which agents have made the commitment to taking the US Agent Training Course and have thus acquired the knowledge and guidelines it delivers.

What are the system requirements of the USATC?

An Internet-enabled and connected computer with an up-to-date web browser, Adobe Reader, and a Flash Player program installed (we recommend using Adobe Flash Player).

Minimum system requirements:

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